Tenant
Please defer to your lease agreement, but as a general rule kcReal Properties will pay for any repair or maintenance that is due to no fault of the tenant. In those cases were someone is dispatched and it is found to be the fault of the tenant, the tenant would be responsible for paying directly for the service call.
The security deposit submitted with your application is refundable prior to your acceptance as a tenant and prior to your signing a lease agreement. Once the lease agreement is signed, your security deposit is held to ensure the property is maintained and the rent is paid. See your lease agreement for the specifics of how your security can be returned.
If you have a service or repair request, please submit your request using our Service Request form. This will ensure your request is received and tracked.
We prefer to you accept rent payments via direct deposit, or via our payment portal at eRentPayment.com. Alternatively, you may also mail a check, money order, cashier’s check to our PO Box, however, your payment MUST BE RECEIVED by the rental payment due date, so please submit your payment 3-4 days in advance of it being due if you choose this method.
All of our properties are non-smoking units and smoking and/or vaping of any kind inside the premise is STRICTLY PROHIBITED. This includes cigarettes, cigars, pipes, cartridges, etc. If you are found to be violating our smoking or vaping policy your lease will be terminated promptly.
No! Your last month’s rent is still due per your lease agreement. The security deposit is separate and may be refunded based on the guidelines outlined in your lease agreement.
Yes, at the termination of your lease and upon moving out, you must leave the property in good, clean condition, per your lease agreement. This includes, but is not limited to:
- All floors must be mopped, and all carpet must be vacuumed and professionally cleaned.
- All kitchen appliances must be cleaned thoroughly including stove-top, oven, refrigerator, dishwasher, and disposal.
- All kitchen and bath cabinets must be cleaned inside and out, and must be totally free of debris.
- All kitchen and bath sinks, tubs, and toilets must be clean.
- The entire Premises shall be free from debris, including the garage, pantry, linen storage, and closets.
- All accessories furnished such as garage door operators, ice trays, broiler pan and tray, light bulbs, batteries and keys must be operable and returned undamaged.
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If not, please contact us and we’ll be glad to answer any further questions you might have.